{"id":365,"date":"2014-10-14T20:42:38","date_gmt":"2014-10-14T20:42:38","guid":{"rendered":"http:\/\/www.cruxsol.com\/?page_id=365"},"modified":"2014-10-14T20:53:38","modified_gmt":"2014-10-14T20:53:38","slug":"training-delivery-support-services","status":"publish","type":"page","link":"https:\/\/www.cruxsol.com\/?page_id=365","title":{"rendered":"Training Delivery &#038; Support Services"},"content":{"rendered":"<strong>Training Delivery &amp; Support Services<\/strong>\r\n\r\n<strong>\u00a0 <br class=' sb-br' \/> <br class=' sb-br' \/> Train the Trainer <br class=' sb-br' \/>\r\n<\/strong>Our Train the Trainer program is an essential part of our overall training strategy to ensure that in-house trainers are equipped with the necessary skills to prepare, deliver and evaluate SAP training. We regularly deliver a Train the Trainer course which is specifically focused on the needs of SAP trainers and can be customized to suit each company\u2019s specific trainer requirements. This course is delivered by our highly qualified SAP trainers who have the experience and know-how to focus on the key training skills required to be an effective SAP trainer. <br class=' sb-br' \/>\u00a0 <br class=' sb-br' \/>\r\n\r\n<strong>Training Delivery <br class=' sb-br' \/>\r\n<\/strong>Our consultants determine a training delivery method which best suits our customer\u2019s training needs. The following are some of the training delivery options which we have recommended and used on our SAP training assignments\r\n<ul>\r\n\t<li>Classroom Based Training using live training client or simulation tools<\/li>\r\n\t<li>Coaching for small groups of users and executives<\/li>\r\n\t<li>Blended solutions for \u2018New User\u2019 training. This usually includes a combination of IT solutions and coaching<\/li>\r\n\t<li>Distance Training using audio-conferencing functionality for our clients \u2013 this option is suitable when there is a wide geographical spread of non-core users requiring training <br class=' sb-br' \/>\u00a0 <br class=' sb-br' \/><\/li>\r\n<\/ul>\r\n<strong>Training Support<\/strong>\r\n<br class=' sb-br' \/> Cruxsol use various methods of support to ensure that the end user community is adequately supported using the SAP system. These may include the following:\r\n<ul>\r\n\t<li>Walk the Floor Support<\/li>\r\n\t<li>Coaching on advanced system topics <br class=' sb-br' \/>\u00a0 <br class=' sb-br' \/><\/li>\r\n<\/ul>\r\n<strong>Training Program Evaluation &amp; Account Management<\/strong>\r\n<br class=' sb-br' \/> The following are examples of the key tools Cruxsol use to evaluate training assignments during and at the conclusion of a training programme: <br class=' sb-br' \/>\u00a0 <br class=' sb-br' \/>\r\n<blockquote><strong>Course Evaluations<\/strong> &#8211; It is important that each end-user completes a course evaluation at the end of a course, which determines the effectiveness of the delivery of the course and the quality of the course material. <br class=' sb-br' \/>\u00a0 <br class=' sb-br' \/>\r\n\r\n<strong>Training Feedback\/Review<\/strong> &#8211; We provide regular feedback to our client regarding the training assignment. The training records and evaluations form the basis for regular reporting and review meetings. We set up a schedule of review meetings on commencement of any assignment. <br class=' sb-br' \/>\u00a0 <br class=' sb-br' \/>\r\n\r\n<strong>Quality Control and Assurance<\/strong> &#8211; Cruxsol is committed to delivering a quality service and has systems and procedures in place to ensure that a high quality service is maintained. As part of the day-to-day project work we also ensure our training team work to the highest standard and extend \/ introduce new quality control procedures wherever required to ensure this goal is met.<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Training Delivery &amp; Support Services \u00a0 Train the Trainer Our Train the Trainer program is an essential part of our overall training strategy to ensure that in-house trainers are equipped with the necessary skills to prepare, deliver and evaluate SAP training. We regularly deliver a Train the Trainer course which is specifically focused on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":85,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-365","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P59sZB-5T","_links":{"self":[{"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/pages\/365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=365"}],"version-history":[{"count":7,"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/pages\/365\/revisions"}],"predecessor-version":[{"id":374,"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/pages\/365\/revisions\/374"}],"up":[{"embeddable":true,"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=\/wp\/v2\/pages\/85"}],"wp:attachment":[{"href":"https:\/\/www.cruxsol.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}