Job Description

: Performs activities of a Receptionist as well as a Scheduler, greets, checks in patients, verifies demographics of patients, verifies insurances, updates information in computer system and collects co-payments as indicated in a friendly, efficient manner.

• Greets and checks in patients. Validates patient eligibility.
• Verifies Patient Registration form is complete, assists patients if necessary with completing form.
• Completes Insurance Verification form when necessary.
• Schedules appointments.
• Stamps and forwards to appropriate staff, missed appointment charts as per policy and procedure.
• Mails missed appointment letters to appropriate individuals/members.
• Calls to confirm next day's appointments.
• Answers telephone within 2-4 rings identifying self and Department (practice).
• Responsible for checking patient out at end of visit.
• Perform other duties as assigned.

(10553)

• High school diploma or equivalent.
• 1 year in medical office setting, preferred.
• Basic physicians office practices and knowledge of medical terminology.
• Proficient computer skills.
• Able to communicate effectively with all levels within the organization.

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